Last Updated: [Insert Date]
Welcome to Rip Curl Hot Sale! These Terms and Conditions outline the rules and regulations for using our website (ripcurlhotsale.com) and purchasing our products. By accessing this website and making a purchase, you accept these terms in full.
1. Our Customers
Rip Curl Hot Sale caters to adventurous individuals who love water sports and outdoor activities. Our products are designed for:
- Surfers and water sports enthusiasts
- Men and women seeking high-quality activewear
- Youth and adults who value performance and style
- Customers worldwide (excluding some Asian countries and remote areas)
2. Website Use
User Responsibilities
- You must be at least 18 years old or have parental consent to make purchases
- Provide accurate and complete information when creating an account or making purchases
- Do not use the website for any unlawful purpose
- Do not attempt to gain unauthorized access to our systems
Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Rip Curl Hot Sale and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
3. Products & Services
Product Descriptions
We offer:
- High-performance surfwear and accessories
- Durable outdoor clothing for men, women, and boys
- Sport-specific gear including swimwear, wetsuits, and footwear
- Seasonal items like coats, hoodies, and sandals
We make every effort to display product colors and features accurately, but slight variations may occur due to monitor settings.
Product Availability
All items are subject to availability. If an item becomes unavailable after you place an order, we will notify you and either cancel that item or offer a suitable alternative.
4. Orders & Payments
Order Process
- Add items to your cart
- Proceed to checkout
- Enter shipping and payment information
- Review and confirm your order
- Receive order confirmation via email
Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Pricing
All prices are in USD and include applicable taxes unless otherwise stated. We reserve the right to adjust prices at any time, but this will not affect confirmed orders.
5. Shipping Policy
Processing Time
Orders are typically processed within 1-2 business days (excluding weekends and holidays).
Shipping Options
- Standard Shipping ($12.95): via DHL or FedEx, delivery within 10-15 business days after shipment
- Free Shipping: via EMS for orders over $50, delivery within 15-25 business days after shipment
Note: Delivery times may vary depending on your location and customs processing. We ship worldwide except to some Asian countries and remote areas.
International Orders
Customers are responsible for any customs duties, taxes, or import fees. These charges are not included in the product price or shipping cost.
6. Returns & Refunds
Return Policy
We accept returns within 15 days of receiving your order. To be eligible for return:
- Items must be in original condition with tags attached
- Unworn and unwashed
- In original packaging with all accessories
Non-Returnable Items
- Swimwear with removed hygiene liners (including wetsuits)
- Worn or washed clothing/accessories
- Personalized or custom items
- Clearance or final sale items
Return Process
- Email [email protected] within 15 days with your return request
- We’ll email you a Return Authorization Number and instructions within 2 business days
- Package your return securely with original packaging
- Ship to: Rip Curl Hot Sale Returns, 7232 West Melinda Lane, Glendale, US 85308
Refunds
- Refunds are processed to your original payment method within 5-7 business days after we receive and inspect the return
- Shipping fees are non-refundable (except for incorrect/damaged items)
7. Exchanges
To exchange an item:
- Follow the standard return process
- Clearly state in your email the item you want to exchange for
- If the new item costs more, you’ll need to pay the difference
Pro Tip: For faster service, place a new order for the item you want and return the original item separately.
8. Customer Service
Our team is here to help with any questions or concerns. Contact us at:
- Email: [email protected]
- Response time: Within 24 hours
9. Privacy & Data Protection
We respect your privacy. All personal information is handled according to our Privacy Policy, which explains how we collect, use, and protect your data.
10. Limitation of Liability
Rip Curl Hot Sale is not liable for:
- Any indirect, incidental, or consequential damages
- Delays in delivery beyond our reasonable control (e.g., natural disasters, customs delays)
- Incorrect product use or failure to follow care instructions
11. Changes to Terms
We may update these Terms and Conditions periodically. The latest version will always be posted on our website with the effective date.
12. Governing Law
These Terms and Conditions are governed by the laws of the State of [Your State], USA. Any disputes will be resolved in the courts of [Your County], [Your State].
Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Rip Curl Hot Sale
7232 West Melinda Lane
Glendale, US 85308
Email: [email protected]
