Privacy Policy

Last Updated: [Insert Date]

Welcome to Rip Curl Hot Sale (“we”, “our”, or “us”). We’re committed to protecting your privacy while you shop for your next surf adventure. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ripcurlhotsale.com.

1. Information We Collect

Like the gear we sell, we keep our data collection practical and purposeful:

• Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, payment information, and phone number.
• Surf-Style Preferences: We may collect information about the products you view, purchase, or add to your wishlist to improve your shopping experience.
• Technical Data: We automatically collect IP addresses, browser type, device information, and pages visited – like tracking swell directions to improve your experience.
• Communication Data: When you contact our customer service ([email protected]), we keep records of those interactions.

2. How We Use Your Information

We use your data to make your shopping experience as smooth as riding a perfect wave:

• To process your orders and deliver your gear worldwide (except some remote areas)
• To improve our website and product offerings – because we’re always chasing better performance
• To communicate with you about orders, products, and promotions (if you opt in)
• To prevent fraud and ensure payment security – keeping your data as protected as our wetsuits keep you dry
• To comply with legal obligations – because even surfers follow the rules sometimes

3. Sharing Your Information

We’re selective about who we share your data with, like choosing the right surf spot:

• Payment Processors: We share necessary payment information with Visa, MasterCard, JCB, and PayPal to complete transactions.
• Shipping Partners: We provide shipping companies with your delivery information to get your gear to you.
• Service Providers: We work with trusted companies that help us operate our website and business.
• Legal Requirements: We may disclose information if required by law or to protect our rights.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We protect your information with the same dedication we put into our products:

• All data is stored on secure servers with industry-standard protections
• We use SSL encryption for all data transmissions – like the secure seal on our waterproof gear
• We’re PCI compliant, meeting all Payment Card Industry security standards
• We don’t store full payment details on our servers after transactions are complete

5. Your Rights

You’re in control of your data, just like you’re in control on your board:

• Access: You can request details of the personal data we hold about you.
• Correction: You can update your account information at any time.
• Deletion: You can request deletion of your personal data, subject to legal requirements.
• Opt-Out: You can unsubscribe from marketing emails at any time.
• Complaints: You have the right to lodge a complaint with relevant data protection authorities.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Necessary for the website to function (like keeping items in your cart).
• Performance Cookies: Help us understand how visitors use our site.
• Marketing Cookies: Used to show relevant ads (you can opt out).

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

7. International Data Transfers

Since we ship globally (except some remote areas), your data may be transferred and processed outside your home country. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website is not intended for children under 13. We don’t knowingly collect personal information from children under 13. If we become aware of such collection, we’ll take steps to delete the information.

9. Changes to This Policy

We may update this policy occasionally – like adjusting to changing tides. We’ll notify you of significant changes and update the “Last Updated” date at the top of this page.

Now that the formalities are covered, it’s time to get back to what matters – finding your perfect gear for your next adventure!